Help Center
Step-by-step guides and short training videos for every part of CommTrail.
Getting Started: Create Your First Meeting
Walk through signing up, creating your first meeting, and sharing the public signup link.
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Managing Your Speaker List Live
Run the speaker list during a meeting — realtime updates, walk-ins, statuses, the speaker timer, reorder, and display mode.
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Email Templates: What Sends, When, and How to Customize
Understand the three default email templates, when each fires, and how admins customize them at /settings/email-templates.
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Inviting Your Team
How to invite teammates, assign roles, and manage group access in CommTrail.
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Troubleshooting: Emails, Logins, Exports
Fix the most common issues you will hit in the first 30 days — missing emails, wrong timezones, login trouble, display mode, exports, and trial lockouts.
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Can't find what you're looking for? Email support@commtrail.com — a human will reply.